• On Demand Webinar

How to Boost Digital Engagement with a Customer Platform

When a major manufacturer's sales team needed more customer insights to continue growth during the pandemic, their IT colleagues came to the rescue with a customer engagement platform that generated game-changing intel for sales while modernizing experience for customers.

Listen on demand to hear their story and learn how you can leverage the data that's already in Salesforce and your ERP to create a comprehensive engagement and sales enablement platform.

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Why Build a Customer Engagement Platform?

  • 83% of customers expect instant engagement when they contact your brand (Source: Salesforce)
  • 86% of buyers are willing to pay more for a better experience (Source: PWC)
  • 65% of sales teams that exceed their goals are backed by an enablement strategy (Source: HubSpot)

Learn More About Integrated Engagement Platforms

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BLOG

How And Why To Connect Your Oracle ERP & Salesforce CRM
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VIDEO

Integrate Oracle ERP & Salesforce CRM to Create 360° Customer Data Views 
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CASE STUDY

Customer Engagement Platform with EBS Integration 

What Our Customers Say

"Sofbang pulled off a seamless customer experience that felt like more than a community portal - it was an extension of our existing site."
IT Director
Major Manufacturer
"Sofbang is able to stretch themselves beyond IT and speak to a sales professional to understand their perspective."
VP of Sales
Major Manufacturer

Webinar Agenda

Introduction (~5 minutes)

 The Connection Between CX & Sales Potential (~10 minutes)

Customer Testimonial & Case Study (~10 minutes)

 Demonstration of Customer Engagement Platform (~10 minutes)

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